Privacy Policy

Effective Date: March 28, 2025

Business Name: Virtual Care California

Business Address: 2425 S Azusa Ave

Contact:
+1 626-839-9111,
+1 818-552-2011

1. Introduction

Virtual Care California values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the California Consumer Privacy Act (CCPA), CalOPPA, and other applicable regulations.

2. Information We Collect

Personal Information:

• Name
• Contact number
• Medical history and health-related information

Non-Personal Information:

• Device/browser type
• IP address
• Website interaction and usage data

3. How We Use Your Information

We use your information to:

• Provide virtual healthcare services
• Process insurance and billing
• Respond to inquiries or schedule appointments
• Improve our website and user experience

4. Sharing of Information

We do not sell your information. Your data may be shared with:

• Healthcare providers for treatment purposes
• Insurance companies for claims processing
• IT and hosting vendors supporting our systems
• Law enforcement or regulatory bodies if required by law

5. Cookies and Tracking

We use cookies and similar technologies to analyze traffic and provide a better user experience. You may manage cookies via your browser settings.

6. Third-Party Links

We may link to external websites. We are not responsible for their content or privacy practices. External links open in a new tab.

7. Your Rights Under CCPA

California residents may:

• Access the personal data we hold
• Request corrections or deletions
• Opt out of data sharing (we do not sell data)

To make a request, please call us directly using the contact numbers above.

8. Data Security

We implement HIPAA-compliant safeguards and encryption protocols to secure your information from unauthorized access or misuse.

9. Data Retention

We retain personal and medical records in accordance with state and federal healthcare retention laws.

10. Children’s Privacy

Our services are intended for users age 13 and above, unless provided with verified parental or guardian consent.

11. Updates to This Policy

We may update this policy. The current version is always posted on our website with the effective date listed at the top.

12. Contact Us

For privacy-related concerns, please contact us at:

+1 626-839-9111,
+1 818-552-2011